The SUBMARINE ADVENTURE experience takes about 40 – 45 minutes from the beginning of boarding.
During the dive we provide audio guides in 9 languages: Spanish, German, English, French, Italian, Swedish, Norwegian, Danish and Finnish. All our customers are provided with a free set of one-time-use headphones.
You have to validate your reservation in the boarding area with sufficient time before the established dive schedule. We recommend at least 15 minutes in advance.
We do not accept reservations once boarding is closed and the right to reschedule is subject to availability.
Yes. On certain occasions we may be forced to modify schedules due to meteorological or operational reasons.
In application of the current legislation, refunds can be made within 14 days once the purchase has been made. No refunds can be made less than 48 hours before the date of the dive. If you have made your reservation with third party vendors, you must contact the vendor directly.
If the company decides to cancel the dive (mainly for meteorological reasons or force majeure), we will contact you via the email or telephone number which you provided when you made your reservation. You can change the reservation date or we will refund the full amount you paid.
No. Without a prior reservation, we do not admit passengers on our free bus service.
Yes. If you travel by car, ask our staff at the info & ticket stand for a parking ticket to redeem two free hours of parking, which is subject to availability (Parking – Dique Sur – Puerto de Mogán).
Due to security protocols, in order to access the interior of the submarine through the hatches, autonomous mobility is required that allows you to go up and down the vertical ladder. In case of doubt, contact us.
Yes. Although the submarine dives 20 meters below the sea level, the atmospheric conditions inside are controlled to make the trip comfortable and safe.
No. The submarine does not have toilets.
No. It is not allowed to bring drinks or food inside the submarine.
Yes. The submarine is powered by electrical energy and therefore does not harm the environment. With our project “Underwater Park La Atlántida” we collaborate in the regeneration of the seabed of Puerto de Mogán.
No. Children under the age of 16 must travel with an adult. Youths between 16 and 18 years old can travel alone.
For safety reasons, babies under 2 years of age are restricted from entering the submarine.